/  Delivery Information

Delivery Information

Products will be delivered to the address designated by you at the time of ordering.

All risk in the Products shall pass to you upon delivery.

If you fail to accept delivery of the Products delivered to you, during the time of delivery, or if we are unable to deliver at the nominated time due to your failure to provide sufficient and appropriate instructions, then such products shall be deemed delivered to you and all risk and responsibility in relation to such Products shall pass to you. Any storage, insurance and any other cost or expense that we incur as a result of the inability to deliver due to your failure shall be your responsibility and you shall provide any necessary compensation to Cellardoor.id if any. However, such condition will not apply when you already contact Cellardoor.id through e-mail, phone, or customer service.

You must ensure that at the time of Delivery of Products adequate arrangements, including access where necessary, are in place for the safe delivery of such products. We cannot be held liable for any damage, cost or expense incurred to such products or premises where this arises as a result of a failure to provide adequate access or arrangements for delivery.

Vendors and/or Cellardoor.id shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery unless it is proven that the late delivery was caused by the fault Vendors and/or Cellardoor.id.

Please note that it may be impossible to deliver to some locations. In this case, we will give prior notification to you and cancel your order.

Estimated Delivery times takes from 1-3 business days since the time that your order being handed over to the courier services.um of 2 days estimated delivery times from the date of order.

Free Shipping*

We are now offering a FREE SHIPPING for DKI Jakarta area for minimum purchases of IDR 3,000,000.

Delivery times are estimates only. Actual delivery time may vary based on which shipping method and company you choose upon order.

If your delivery does not arrive when expected, please contact us via : 

Email : [email protected]